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Terms of Website Use

Updated 11 October 2026 · Pre-launch website

About this website

This website introduces WhatsSnag and allows businesses to register interest in a proposed service. WhatsSnag is in development. Product illustrations, example messages, figures and workflows describe an intended experience. They are not evidence of customer results, currently available features or guaranteed performance.

Registration

Provide accurate business contact details and only submit information you are authorised to share. Do not upload snagging spreadsheets, homeowner details, confidential project records or sensitive personal information through this form. Registration creates no customer account, paid subscription, contract for snagging services or guarantee of early access. Pricing, launch timing and final capabilities have not been announced.

Acceptable use

Do not misuse the site, submit spam, impersonate another person, attempt unauthorised access or interfere with security. We may restrict abusive submissions. You may use the site for legitimate business enquiries.

Information and responsibility

We aim to keep information accurate, but plans may change and the site may be unavailable at times. Website content is general product information, not construction, legal or safety advice. The planned completion workflow is not an independent inspection or safety certification. Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for fraud or death or personal injury caused by negligence.

Branding and third-party services

The site’s original content and WhatsSnag branding belong to their respective rights holders. WhatsApp is a third-party service with its own terms. WhatsSnag is not owned, endorsed or officially partnered with WhatsApp or Meta. References to third-party services are descriptive.

Privacy and changes

Our Privacy Policy and Cookie Policy explain data processing and browser storage. We may update these website terms as the service develops. The version displayed when you use the website applies to that use. Any future commercial service will have separate terms.

Governing law

These website terms are governed by the law of England and Wales. Courts of England and Wales have jurisdiction, subject to any mandatory rights that apply to you.

Company and contact

WhatsSnag is a brand operated by Napkin Group Limited, registered in England and Wales, company number 10338310. Registered office: Park Mill Burydell Lane, Park Street, St. Albans, England, AL2 2EZ. Email: hello@whatsnag.com.

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